Last Modified December 3, 2019
This Privacy Statement applies to “www.BuzzBuilderPro.com” and the software platform service at app.buzzbuilderpro.com (“BuzzBuilder Service” or “the Service”), which are owned and operated by BuzzBuilder, Inc. (BuzzBuilder). At BuzzBuilder, we are committed to maintaining the confidentiality and security of any personal information about our users. Your privacy is always at the top of our priorities, and we are focused on protecting it from unauthorized access.
The Information We Collect and Store
We may collect and store the following information when running the BuzzBuilder Service:
Information You provide. When you register for an account, we collect some personal information, such as your name, phone number, email address, and home and/or business postal addresses. You may also ask us to import your contacts and email history by giving us access to your third party services (for example, your email account). In fact, in order to use our Service, you must link a third party email account to your BuzzBuilder account. We then import, create, and update versions of your address book and emails for you to access in BuzzBuilder.
Collection and Use of 3rd Party Personal Information
You may also provide personal information about other people, such as their email address. This information is only used for the sole purpose of completing your request or for whatever reason it may have been provided. If you believe that one of your contacts has provided us with your personal information and you would like to request that it be removed from our database, please contact us at support@BuzzBuilderPro.com.
Your Data and Other Information About You
User Data Supplementation
We may receive additional demographic information about you from other sources, including publicly available databases or third parties from whom we have purchased data, and combine this data with information we already have about you. This helps us to update, expand and analyze our records, identify new customers, and provide products and services that may be of interest to you. If you provide us personal information about others, or if others give us your information, we will only use that information for the specific reason for which it was provided to us.
BuzzBuilder obtains this business contact and company information from third party sources, such as business intelligence platforms. The information obtained by these third-party sources is from publicly available sources such as news articles. This information is used to support BuzzBuilder’s marketing and sales efforts. The BuzzBuilder sales team may contact you based on this information to gauge your company’s interest in BuzzBuilder’s services and technology solutions. You may opt-out of these communications at any time by responding to the email with the word “unsubscribe” or by sending a request to the BuzzBuilder Technical Support team by emailing support@BuzzBuilderPro.com.
When you use the Service, we automatically collect certain information from your Device, its software, and your activity using the Services. This may include, for example (but without limitation), the Device’s Internet Protocol (“IP”) address, browser type, the web page visited before or after you came to our website, information you search for on our website, locale preferences, identification numbers associated with your Devices, your mobile carrier, date and time stamps associated with transactions, system configuration information, metadata, and interactions with the Service, Internet service provider, referring/exit pages, the files viewed on our site (e.g., HTML pages, graphics, etc.), operating system, date/time stamp, and/or clickstream data to analyze trends in the aggregate and administer the site.
We partner with a third party to either display advertising on our website or to manage our advertising on other sites. Our third party partner may use technologies such as cookies to gather information about your activities on this website and other sites in order to provide you advertising based upon your browsing activities and interests. If you wish to not have this information used for the purpose of serving you interest-based ads, you may opt-out by clicking here (or if located in the European Union click here). Please note this does not opt you out of being served ads. You will continue to receive generic ads.
Social Media Widgets/Buttons
How We Use Personal Information
In the course of using the Service, we may collect or otherwise obtain information that can be used to contact or identify you (“Personal Information”). Personal Information is or may be used: (i) to provide and improve our Service, (ii) to administer your use of the Service, (iii) to recommend follow-up reminders, assign tasks, or personalize the service, and (iv) to provide or offer software updates and product announcements. If you no longer wish to receive communications from us that are not required for the Service, please follow the “unsubscribe” instructions provided in any of those communications or update your account settings information.
Information Sharing and Disclosure by Us No Sale of Personal Information
We do not sell Personal Information to third parties.
Service Providers, Business Partners and Others
Compliance with Laws and Law Enforcement Requests; Protection of BuzzBuilder’s Rights
Changing or Deleting Your Information
Upon request BuzzBuilder will provide you with information about whether we hold, or process on behalf of a third party, any of your personal information. If you are a registered user, you may review, update, correct, or delete certain Personal Information provided in your registration or account profile by changing your account settings. If your personal information changes, or if you no longer desire our Service, you may update or delete it by making the change in your account settings, although (in some cases) we may retain copies of your information if required by law, to protect our rights, or if it is not technically reasonably feasible to remove it. For questions about your Personal Information on our Service, please contact support@BuzzBuilderPro.com or by contacting us by telephone or postal mail at the contact information listed below. We will respond to your inquiry within 30 days.
BuzzBuilder will retain personal data we process on behalf of our Clients and our Clients’ customer data for as long as needed to provide services to our Client. Our intention is to retain your information for as long as your account is active or as needed to provide you with the Services. If you wish to cancel your account or request that we no longer use your information to provide you Services, you may delete your account by contacting our support team at firstname.lastname@example.org. We may retain and use your information as necessary to comply with our legal obligations, resolve disputes, enforce our agreements and rights, or if it is not technically reasonably feasible to remove it. Consistent with these requirements, we will try to delete your information quickly upon request. Please note, that BuzzBuilder may retain your personal data for longer where there is a legal obligation, contractual, or legitimate interest, unless these interests are overridden by the individual’s fundamental rights; in those cases data will be removed once it is no longer needed for those purposes. In addition, we do not provide access, transfer, change, or delete information from our servers’ files where that right adversely affects the rights of others.
If you wish to subscribe to our newsletter(s), we will use your name and email address to send the newsletter to you. You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails or you can contact us at support@BuzzBuilderPro.com.
Our website offers publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal information from our blog or community forum, contact us at support@BuzzBuilderPro.com. In some cases, we may not be able to remove your personal information. If this is the case, we will let you know and indicate why.
BuzzBuilder stresses its privacy and security standards. Although no one can guarantee absolute security, we regularly re-evaluate our privacy and security policies in order to adapt to new challenges. We follow generally accepted standards to protect the information submitted to us, both during transmission and once we receive it. We encrypt the most sensitive data that you store on BuzzBuilder using the AES-256 standard, which is the same encryption standard used by banks to secure customer data.
Our Services are not directed to persons under 13. We do not knowingly collect personal information from children under 13. If a parent or guardian becomes aware that his or her child has provided us with Personal Information without the parent’s consent, he or she should contact us at support@BuzzBuilderPro.com. If we become aware that a child under 13 has provided us with Personal Information, we will take steps to delete such information from our files.
Information Related to Data Collected through the BuzzBuilder Platform
BuzzBuilder collects information under the direction of its Clients and has no direct relationship with the individuals whose personal data it processes.
BuzzBuilder acknowledges that you have the right to access your personal information. We collect information for our clients. If you are a customer of one of our Clients and would no longer like to be contacted by one of our Clients that use our service, please contact the client that you interact with directly.
Service Provider, Sub-Processors/Onward Transfer
BuzzBuilder may transfer personal information to companies that help us provide our service. Transfers to subsequent third parties are covered by the provisions in this Policy regarding notice and choice, as well as the service agreements with our Clients. A list of Sub-Processors can be made available upon request.
Access to Data Controlled by our Clients
BuzzBuilder has no direct relationship with the individuals whose personal data it processes. An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data, should direct his query to the BuzzBuilder’s Client (the data controller). If the Client requests BuzzBuilder to remove the data, we will respond to the request within 30 business days.